Return Policy

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. Any returns after 30 days are handled on a case-by-case basis. 

In the event that your order arrives damaged in any way, please email us as soon as possible at info@truerescue.com with your order number and a photo of the item’s condition. We stand behind our products, and we will make it right.

If you have any further questions, please don't hesitate to contact us at info@truerescue.com.